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Cross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict.
- Sales Rank: #971648 in Books
- Color: Other
- Published on: 2000-10-11
- Original language: English
- Number of items: 1
- Dimensions: 9.21" h x 1.06" w x 6.14" l, 1.74 pounds
- Binding: Hardcover
- 400 pages
From Booklist
Management-trend-watcher Stuart Crainer (author of The 75 Greatest Management Decisions Ever Made, 1999) has called Trompenaars one of the "new gurus." Trompenaars and Hampden-Turner, a British management researcher, are partners in an Amsterdam-based consulting firm that specializes in cross-cultural management and training. They are also authors of The Seven Cultures of Capitalism (1993) and Riding the Waves of Culture (1994). These two books were among the first to detail how different national cultures affect corporate culture and organizational behavior. The authors' research database has now grown to 50,000^B respondents, and as business becomes increasingly globalized, they look anew at the multicultural workplace. They suggest that various national groups often hold values that are mirror images of one another. When confronted with opposing values, cultures develop survival strategies that often foster wealth building. Organizations can use these strategies to their advantage. Hampden-Turner and Trompenaars identify seven "opposing" value dimensions, pose the dilemma these contrasts create, and suggest ways to reconcile differences. David Rouse
Copyright � American Library Association. All rights reserved
From the Inside Flap
Cross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict.Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors' extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism- communitarianism, specificity-diffusion, achieved status-ascribed status, inner direction- outer direction, and sequential time-synchronous time) and discusses them as alternative ways of coping with life's-and business's-exigencies. With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser.
About the Author
Fons Trompenaars is a world expert on international management and the author of the global bestseller, "Riding the Waves of Culture", which has hundred of thousands of copies and has been translated into a dozen languages. He is the founder and director of Trompenaars Hampden-Turner (THT), a renowned consulting firm in the field of intercultural management. Fons is author or co-author of eleven bestselling books on culture and business, innovation and leadership.
Maarten Nijhoff Asser is a consultant at THT, where he manages the Cambridge, MA office. He graduated from the University of Amsterdam with a degree in international organizations and intellectual property. He has an MBA in Innovation, Strategy, Information and Technology. Maarten's areas of expertise include the facilitation of change management processes at senior management level and the development of scenario planning workshops. His special interests are strategic dilemma reconciliation, and action learning-based leadership development programs, which he has facilitated with clients all over the world.
David Lewis is the bestselling author of "Coming Home", his first solo novel, as well as a keyboard artist and pilot. He is the first editor for his wife, Beverly Lewis, as well as research partner and manager. David was born in Minnesota, grew up in the Midwest, and met Beverly in Colorado, where they currently make their home.
Most helpful customer reviews
10 of 10 people found the following review helpful.
An good introduction to Cultural Dimensions
By Layla Halabi
Building and expanding on Hofstede's five dimensions of culture, Trompenaars and Hampden-Turner present a model of culture and cultural differences that is both sensible and eminently useful. While Hofstede may be the man who pioneered cultural research in management, Trompenaars and Hampden-Turner are the men who popularized it within the business world.
The six dimensions of culture proposed are simple to understand and relate to. With the numerous examples given throughout the book, cultural encounters suddenly make sense and previously taken for granted 'issues', annoyances, and differences when dealing with other cultures are explained and analyzed. While some of the six dimensions introduced are in some ways similar to Hofstede's, five cultural dimensions (for example individualism vs. communitarism); however, the authors also introduce additional dimensions and sometimes expand Hofstede's in ways that make it easier for the reader to understand the differences among cultures.
While many scholars claim that the authors' research is not rigorously scientific as that of Hofstede for example, however, it remains a landmark in the field of culture research in management. Perhaps more importantly, it is more accessible to managers and trainers due to the simplicity of the writing style and the numerous examples scattered throughout the book. Overall, a highly readable and useful book that should become essential reading for students of International Business.
For people in a hurry and looking for a 'tool box' for dealing with cultural differences; 'Riding the Waves of Culture' by the same authors may be a better option.
10 of 12 people found the following review helpful.
A Good Read!
By Rolf Dobelli
Don't be put off by this book's daunting terminology. Beneath the author's unrestrained use of labels like universalism, particularism, individualism, communitarianism, specificity and diffuseness, lies an insightful analysis of cultural differences. After defining various nationalities under a host of polysyllabic headings, authors Charles M. Hampden-Turner and Fons Trompenaars illustrate the differences between them using engaging and easy-to-understand scenarios and stories from popular culture. The end goal of each of these sections is to explain to international business managers how cultural dilemmas can be reconciled.
9 of 10 people found the following review helpful.
A must read for multicultural managers
By Antonius Sudarisman
I have read this book 3 times only to find that the book is rich of information on how we can do business internationally. I am impressed by the comprehensiveness of the writers' survey which covers more than 40 thousand respondents from 50 different countries. The book also gives me new insights on how people of different values, norms and belief can reconcile the inherent cultural differences to build a dynamic relationship whithin a culturally diversed organisation. I recommend this book for managers and everybody who work in multinational business.
See all 3 customer reviews...
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